We provide a complete design and manufacture service for all of our commissions resulting in unique, beautifully crafted pieces that are personal to you. All of our pieces can be modified to accommodate your specific requirements. We can alter dimensions, timbers, colours and finishes.
We strive to keep things streamlined and aim to deal with your requests quickly and professionally, providing you with a personal and friendly service. We are not high pressure sales people, there are no catches.
If you have any bespoke furniture needs, we look forward to hearing from you contact us.
How to commission a piece of furniture
Answer these questions and we’ll be able to get a good idea of what you are after. You can also use our online survey to send your thoughts directly to us. Head to the contact page here to fill out the short form and we’ll get back to you.
1. Decide on your budget
You will get some idea of cost by looking through our furniture gallery. Please remember that the type of timber and complexity of detailing can affect the price. We can usually work within a budget that you set.
2. Style
Think about the style of furniture that appeals to you, maybe you like our high back dining chairs but not the tables. We can take any of the designs shown and adjust them to suit your needs and taste.
3. Size
Note the space available for the new piece, or if you like, provide a floor plan of the room showing where the furniture is to be situated. Photographs or sketches of the room and any interesting architectural features can be very useful. Sometimes these spark off great ideas.
4. What is its function?
Does it need to store something specific? How many people might be using it? Does it need to display something? Think about what the most important function of this piece is - what’s most important to you about it?
5. How we present ideas
We will normally supply sketches with a perspective view of the proposed design plus details of the finishing touches and sizes. This should give you a good idea of our proposal. After consultation we will make any adjustments necessary to our design to suit your needs, and will submit revisions for your approval.
6. Do we charge for our designs?
Not necessarily - we are happy to come and do a consultation and submit our design ideas completely free of charge! A big project such as a site visit and design of a bedroom similar to those shown on our bedroom pages would cost £150. This amount would be refundable against the final cost of the bedroom furniture if you continue with the project. Our fees only cover expenses.
7. Deposit
Generally we ask for a deposit with your order, the balance being due on delivery. This is at our discretion and sometimes we do require full payment before commencing work.
8. Delivery
We don’t charge any extra for delivery within the mainland UK as a rule but this is subject to change. Delivery time varies depending on the job. Batch produced furniture is normally six to eight weeks from date of order. Please expect longer for bespoke pieces.
9. Woodland Trust
Once the job is complete, we will arrange for a tree to be planted by the Woodland Trust in our local forest and you will receive a certificate with information about your tree.
10. Guarantee
We rely on our reputation and are proud to be very highly regarded by every one of our customers, from whom we can supply references upon request. Our guarantee is that you will be entirely satisfied with what we make for you and endeavour to do what we can to ensure this is the case. Much of our work will last a lifetime and we want to be certain that you are happy with your purchase from the moment you receive it. If anything does go wrong with the piece in the future, we will be on hand to put it right quickly and efficiently.
